RosterShare

Privacy Policy

Last updated: 1 March 2026

RosterShare (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, and password when you create an account.
  • Organisation data: organisation name, employee names, email addresses, phone numbers, and scheduling data you enter into the platform.
  • Usage data: pages visited, features used, browser type, device information, and IP address collected automatically.
  • Payment information: billing details processed securely through our third-party payment provider (Stripe). We do not store full credit card numbers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information.
  • Send you technical notices, updates, and support messages.
  • Respond to your comments, questions, and requests.
  • Monitor and analyse trends, usage, and activities to improve user experience.
  • Detect, investigate, and prevent fraudulent or unauthorised activity.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you interact with our services. You can control cookie settings through your browser preferences.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

  • Service providers: with trusted third-party vendors who assist us in operating our services (e.g., hosting, payment processing, email delivery).
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.
  • With your consent: when you explicitly authorise us to share your data, such as publishing a roster via a shared link.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing.
  • Export your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].